FAQ

Do you offer delivery for prescriptions?

We can deliver medications upon request before or after the store closes.

Can you transfer my prescriptions from another pharmacy?

Transferring your prescriptions is no cost to you. Simply speak with a member of our Pharmacy Team and we’ll take care of the rest.

How can I order prescription refills?

You can order your prescription refills by phone, with our mobile app or come in person. No automated machines - you can speak to us directly when ordering your prescription refill. We strive to have your prescription ready in just a few minutes.

Are you able to bill direct to my benefits plan?

Yes we are registered with all drug plans making your experience even easier. Additionally, you can use both your own and your spouse's insurance plans at the same time; initial payment is always directed through your plan first then through a spouse plan.

How long does it take to order medication to the store?

If we do not have the drug available on our shelves, we can usually get within 24hrs from the time you placed your order. Our warehouse delivers to us daily on weekdays.

Do you offer flu shots and other immunizations?

We are able to inject vaccinations. Shingles, pneumonia and hepatitis are some of the vaccines that can be administered anytime by our pharmacists.

Do you provide blood pressure monitoring?

High blood pressure is one of the main risk factors for heart disease, stroke and kidney failure. Small changes in pressure can have a significant impact on life expectancy. A simple and easy way to test your blood pressure is to use our Blood Pressure machine.

Do you offer methadone and suboxone dispensing?

We are licensed to provide methadone or suboxone to people who are receiving maintenance treatment. To ensure optimal care, our pharmacists treat and support persons with opiate dependency.

Do you provide Dossettes/compliance packaging?

You know those over the counter medicines that come in a sheet where you pop the medication out through the tinfoil backing? That's a compliance package. We provide this to you at no extra cost except your usual drug plan co payment.This is an incredibly helpful memory tool – which is especially important if you have to take several medications or even the same medication several times a day, every other day or at very specific times. Each medication contained within the Organizer is labeled with its description and directions for use.

Do you accept expired medications and vitamins from other stores?

Bring unused and expired prescription drugs, over-the-counter medications and natural health products to Elmvale Pharmacy (even if we did not dispense the medication). Do not flush medicines down the toilet or sink. You can return your unused and expired medications to our pharmacy any day of the year.

Drugs collected in take-back programs include:

  • prescription drugs
  • over-the-counter medications
  • natural health products
  • syringes and lancets

Do you provide diabetes services?

We are committed to helping people with diabetes lead healthy lives. If you have questions about your diabetes medications, just ask. We have a diabetes experts on staff.

The Pharmacist can help you control your diabetes with:

  • Blood glucose meters and diabetes education
  • Insulin pump supplies and other diabetes products
  • Medication reviews
  • Nutrition and lifestyle counseling

How are you handling the drug shortage that Canada is currently experiencing? How long does it take to get medication to your store?

Canadians having been dealing with shortages on specific drugs like epinephrine, thyroid medications, vaccines and codeine products. We rarely have shortages unlike other pharmacies since we are proactively managing these shortages as quickly as possible. We know that you have been stabilized on a medication specifically chosen for you and this is why it is so important to us to keep a supply especially for you.

Pick Up Your Amazon Packages at Our Elmvale Pharmacy

Elmvale Pharmasave is home to in-store Amazon Lockers to make ordering online easy! When you check out with Amazon, search for Amazon lockers nearby and select our store. When it's ready for pickup, you'll get a code to access the locker!

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Serving the wonderful communities of:

  • Elmvale

  • Phelpston

  • Apto

  • Hillsdale

  • Craighurst

  • Wyebridge

  • Wyevale

  • Tiny

  • Anten Mills